Case Studies

Who Was the Customer?

Bristol Airport

What was the challenge?

Bristol Airport were looking for some concise, engaging training on social engineering that staff in a variety of roles would enjoy and find useful.

How Did Red Goat Help?

Red Goat provided a 2 hour training course based on the GCHQ certified social engineering course that engaged all the staff across different roles.

The Outcome:

Bristol Airport staff really enjoyed the training and found the exercises useful for their personal and professional lives.

What They Said:

“Red Goat were very helpful and provided an excellent training course that was really engaging and helpful to a wide range of our staff”.

Who Was the Customer?

UCAS

What was the challenge?

UCAS approached Red Goat Cyber Security with a need for fun, high quality face to face training for their high-risk staff. The training had to be engaging and reflect best practice.

How Did Red Goat Help?

Red Goat were able to offer the GCHQ certified Social Engineering Awareness Course delivered every quarter to train the high-risk staff to a high standard in a cost effective and time effective way.

The Outcome:

After a year of delivering courses for UCAS staff gave excellent feedback reporting how fun and helpful they found the course.

What They Said:

“I was hugely impressed by the Social Engineering Awareness Course run by Red Goat Cyber Security. It is one of the first courses I’ve encountered where those who attended it have continued to talk about it long afterwards; a sure sign that the key messages imparted by the trainer have stuck. The course was packed full of guidance and tips on how you can make it more difficult for cyber criminals to worm their way into your organisation and its finances, and even our most seasoned information and cyber security professionals found it thought-provoking and informative. This was such a valuable experience in raising awareness of the methods used by cyber criminals that we are looking to repeat the course for different sections of our workforce on a regular basis.”

John Stanley MBCI, Risk & Resilience Manager

UCAS

Who Was the Customer?

The Bristol Port Company (Major UK Shipping port in the south west)

What was the challenge?

Bristol Port needed to run a cyber crisis simulation for ISPS (International Ship and Port Facility Security Code) compliance. They wanted something that was engaging, concise and tested their plans and procedures for handling a cyber attack that could disrupt UK shipping and logistics..

How Did Red Goat Help?

We delivered a half day event that immersed the senior management teams in a scenario that challenged them and their key partners.

The Outcome:

The challenging scenario forced the teams to create communications statements and work with key partners to resolve the incident and handle the cyber and physical consequences of an attack. Key vulnerabilities and resilience gaps were identified. They could submit evidence of the exercise for continued ISPS compliance.

What They Said:

“Red Goat Cyber Security were extremely helpful and professional. Their knowledge of cyber security and table top exercising was excellent and provided a real stimulus in preparing for a potential cyber-attack. We would highly recommend them to other maritime and logistic companies”

David Brown OBE, Chief Executive

Bristol Port Company

Who Was the Customer?

Futures Housing Group (FHG)

What was the challenge?

FHG sought a training solution to be delivered for all staff across two days focusing on social engineering awareness.

How Did Red Goat Help?

Red Goat created a bespoke training solution that was more condensed so that all staff could be trained without compromising on quality or content.

The Outcome:

FHG staff enjoyed the training and found it very informative.

What They Said:

“Red Goat were really helpful in tailoring a course to our needs. The trainer was really engaging.”

Who Was the Customer?

Salisbury National Health Service Trust

What was the challenge?

Salisbury Hospital needed to run a cyber attack table-top exercise that affected the hospital’s ability to provide critical care during the winter flu period. They needed a concise and challenging exercise that included managers from across the hospital.

How Did Red Goat Help?

Red Goat created a quickly escalating cyber attack scenario that challenged teams across a range of skills including fast prioritisation, communications and information security response.

The Outcome:

The exercise was run with a wide range of managers from across the hospital. It provoked a lot of discussion and many issues and co-dependencies were identified. It helped the Hospital improve their plans and checklists for major incidents involving cyber and information security.

What They Said:

“I was delighted with how Red Goat Cyber Security delivered the cyber security table top exercise. We had a wide ranging participation group and they were able to guide and advise as well as ensuring engagement throughout the exercise. It provoked a lot of thought and group discussion. We have learnt valuable lessons to further improve our plans, processes and check lists and would highly recommend them to other organisations”

Andrew Cowling, Director of Informatics at Salisbury NHS Foundation Trust

Who Was the Customer?

Royal United Hospitals Bath

What was the challenge?

Bath Hospital were looking for some certified social engineering training for their key staff. This needed to be relevant, face to face and enjoyable.

How Did Red Goat Help?

Red Goat provided their GCHQ certified Social Engineering Course

The Outcome:

Bath Hospital staff found the course engaging and informative. Their knowledge of the social engineering threats and defences was increased.

What They Said:

“Excellent course and great scenarios. We would recommend this course to anyone, really informative and relaxed. Even the test gave staff confidence. Rarely is there a course that is both informative and enjoyable, but also it was such an eye opener, really good thank you.”